About Support Plaza
Complete Technical Support is just a phone call away!
Support Plaza is one of the fastest growing complete tech support provider of direct to consumer and small business remote support services for personal computers and related accessories. Being a US based organization, Support Plaza is operating globally by maintaining that all the transactions happen in US Dollar, a universal currency.
The company provides the most comprehensive support coverage across 100 software applications and hardware devices including printers, peripherals, routers and modems. Support Plaza has developed its proprietary Global Delivery Platform with protected intellectual property and highly optimized processes. With a highly trained Global Tech Experts team, the company service customers across the world 24x7x365. Tech Support’s service offerings are sold on different subscription or per incident basis. We believe in consistent servicing while dealing with individual clients. The diverse services include are Instant technical support, Installation and Set-up Guidance and Guaranteed satisfaction. The satisfied relationship with our customers helps us understand the impact of any change in any product services & its impact on the benefit of our customers.
Customer Experience
Support Plaza - Tech Support offers a range of powerful tools that complement its remote support service, for helping customers maintain technology at peak performance.
Support Plaza stands for:
- Integrity and honesty
- Passion for customers, partners and technology
- Willingness to take on challenges
- Accountability to complete commitment, 100% result and total quality to all
Our Vision
To become Ultimate, complete and pocket friendly technical support provider and make technology work for our clients.
Our Mission
- To offer the ultimate solution for all your technical needs with our reliable and best of the industry computer support solutions at the most reasonable price and plans.
- We also aim to eliminate all your technical hazards with prompt attention, quality service and 24x7x365 consistent support.
Key Investors
- Mirch Media Inc
- World Net Consultants
Global Tech Experts:
We have more than 1000+ Technical Experts ready to serve you and eliminate all your technical hazards with prompt attention, quality service and 24x7x365 consistent support.
Key Geographic Locations Serviced:
- United States of America (USA)
- United Kingdom (UK)
- Australia (AU)
Customer Segments Serviced:
- Individuals
- Digital Homes
- SOHO (Small Office Home Office)
- Small Business
Global Delivery Platform:
Support Plaza Tech Support helps personalized service delivery with customer identification, profiling and segmentation. From subscription management to call level details, system is integrated with multiple other systems for ease of access and seamless reporting:- Telephony system
- Knowledgebase
- Remote access
- Payment gateway
- Quality management system
- Desktop management tools
- Support dock
- Ticketing system
Customer Experience:
Support Plaza - Tech Support offers a range of powerful tools that complement its remote support service, for helping customers maintain technology at peak performance.
Why Support Plaza?
- At Support Plaza, our tech support professionals imbibe knowledge with experience to come up with the finest, complete and pocket-friendly technical support solution every time for our clients.
- We offer the ultimate solution for all your technical needs with our reliable and best in the industry computer support solutions at the most reasonable price and plans.
- Support Plaza provides the most inclusive support coverage across 100 software applications and hardware devices including printers, peripherals, routers and modems.
- We develop our computer support model as per your feedback.
- With each and every customer interaction, Support Plaza is getting smarter in terms of its service process and pocket-friendly customer assistance.
- Our highly trained technical support experts are always ready to resolve any of your computer issues 24x7x365 no matter how critical they are.
- We offer transparent support services to Individuals, Digital Homes, SOHO (Small Office Home Office) and Small Businesses.
- We understand the key responsibilities to be an outsourcing partner and thus we have a highly qualified tech support experts at your service.
